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Puppy Pals was founded in 1998 by Chris Mancini and Chris Hack. They both worked at a local veterinary surgery and became aware of the lack of good training classes to recommend to their clients and so Puppy Pals was born. Initially classes were held at the veterinary practise but Puppy Pals quickly outgrew the space and they moved to The Barn at Crews Hill.

Val Harvey joined in 2000, Chris Hack retired from Puppy Pals in 2010, Chris Mancini moved to another area in 2016 and Val now runs Puppy Pals.